Answering common questions
Prices, services, opening hours, delivery and processes: the bot answers from approved information and points to the source page.
AI chatbot for your website: a customer support assistant
What is a website AI chatbot?
A website AI chatbot is an assistant that answers visitors’ questions in natural language using the business’s own approved content, and when needed routes them to a person or captures the enquirer’s details.
A first answer to common questions around the clock – with a bot that only says what you have approved and passes important conversations on to you.
Laszlo Kulman · full-stack developer and SEO specialist · 15+ years of experience
In short
- Answers are based on your own content; if the bot does not know, it does not guess but hands over.
- Leads are qualified and their details go into your lead management.
- Visitors always know they are talking to an AI assistant.
- Data protection: notice, data minimisation and retention period clarified upfront.
What it can do
The most common use cases that pay back quickly
Qualifying enquiries
With a few targeted questions it clarifies what the visitor wants and forwards a summary with contact details to you.
Appointment booking
The bot sends the visitor to the consultation booking page or helps choose a time under rules you set.
Human handover
If a question is complex, sensitive or the visitor asks, the conversation moves to you by email or another channel with the full history.
Multilingual operation
Can work in Hungarian, English and German, relying on language versions of the approved content.
Conversation insights
You see what visitors ask, which reveals what information is missing from your website.
How it is built
Purpose and sources
We define what the bot is for and which content it may use. It will not answer from anything that is not approved.
Build and test
I build and tune the assistant, then test it with real questions, including tricky and irrelevant ones.
Launch
The widget appears on your site with the proper notice about AI use and data handling.
Fine-tuning
In the first weeks we review conversations and fix weak answers.
What does it cost?
A one-off build plus monthly running. The language-model usage fee depends on traffic; I manage it transparently with a cost cap. Prices are VAT-exempt (small-business exemption).
Build and launch
from 250,000 HUF (≈ €650)
Processing source content, building the assistant, testing, widget on your site
Monthly operation
from 20,000 HUF/month (≈ €50)
Supervision, content updates, conversation review and tuning (on top of model usage fees)
Get a tailored quote
Describe your situation in a few lines and I will get back to you within one business day with a concrete proposal. The first conversation is free and non-binding.
Frequently asked questions
Can the bot make up answers?
Every language model can make mistakes, so I build the bot to answer only from approved sources, not to guess when unsure and to route critical topics (e.g. pricing, legal questions) to a person. Conversations can be reviewed afterwards.
Is it acceptable from a data-protection view?
Yes, if set up correctly: visitors must be told about the AI use and data handling, only necessary data should be requested, and the retention period and processor must be clear. I handle these as part of the rollout, but this does not replace legal advice.
How much does it cost?
The cost depends on complexity and usage (development plus monthly running and language-model costs). After a scoping call I give a concrete quote.
How does this differ from AI automation?
The chatbot focuses on communicating with visitors. AI automation is broader: it also covers internal processes, data movement and email processing. The two can be combined.