Customer communication and chatbots
An AI assistant on your website or in email that answers common questions and hands complex cases over to you.
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AI automation means handing repetitive, time-consuming business tasks – such as answering customer questions, sorting incoming enquiries or moving data between systems – to software that uses artificial intelligence, while decisions and sensitive cases stay with a person.
I build custom automation that fits your website and existing systems, from the initial assessment to live operation.
Author: László Kulman · Updated: 14 October 2026
Typical areas where AI automation pays off quickly
An AI assistant on your website or in email that answers common questions and hands complex cases over to you.
Incoming requests are sorted, pre-qualified and answered with a draft reply, so no lead gets lost.
Invoices, emails, forms and other unstructured content are read automatically and passed to the right system.
Recurring content tasks (summaries, descriptions, reports) are accelerated with human review.
Notifications, approvals and data transfer between systems run automatically instead of manual copy-pasting.
The AI solution is connected to your website, CRM, email and other tools via API.
Together we map which tasks take the most time and which can be meaningfully automated.
You receive a concrete solution plan and quote with a clear scope and timeline.
The solution is tested on your real data and validated with human review.
Go-live, training, then continuous fine-tuning based on real-world results.
Every automation is different, so there is no fixed package price. In the consultation we review your processes and I give you a concrete proposal. I am a VAT-exempt sole trader, so no VAT is added to the quoted amount.
Request a quoteAI automation means that repetitive tasks based on rules or text understanding (for example answering customer questions, sorting enquiries or moving data) are handled by software, and you only deal with exceptions and decisions.
No. I handle planning, development and set-up, and I teach you how to use it at launch. You only need to know and share your processes.
The price depends on the complexity of the process, the systems to integrate and the AI usage required, so every project gets a custom quote. The consultation and the first assessment are free and non-binding.
Data handling is designed with GDPR in mind: only the necessary data is processed, and before the build we clarify which data may leave your systems. For sensitive data we choose a solution that respects this.
The goal is not to replace colleagues but to remove repetitive, time-consuming tasks from the daily workload. Important decisions and sensitive customer relationships stay in human hands.